EX-99.1 2 a2025q1earningsreleaseex991.htm EX-99.1 Document

loanDepot announces first quarter 2025 financial results

Q1 was a quarter of positive momentum for the company.
Higher volume, margins and ongoing cost discipline drive improved Q1 results.

Company Founder and Executive Chairman Anthony Hsieh also returned to the company’s day-to-day operations in Q1; Hsieh will focus on expanding originations and driving innovation through tech enablement.

Current CEO Frank Martell set to transition to a board advisory role in June; Hsieh will assume interim CEO role at that time.

Highlights:
Revenue increased 23% to $274 million and adjusted revenue increased 21% to $278 million compared to the prior year on higher volume and pull-through weighted gain on sale margin.
Strong mortgage revenue growth more than overcame loss of $20 million of servicing revenue resulting from 2024 MSR bulk sales.
Pull-through weighted gain on sale margin grew 81 basis points to 355 basis points.
Expenses increased 4% to $320 million, driven primarily by increased volume-related costs; non-volume related expenses decreased 3% to $218 million.
Net loss of $41 million was down 43%, compared with net loss of $72 million in the prior year.
Adjusted net loss of $25 million was down 34%, compared with the prior year adjusted net loss of $38 million, primarily reflecting higher adjusted revenue.
Adjusted EBITDA increased $16 million to $18 million compared to $2 million in the prior year.
Strong liquidity profile with cash balance of $371 million.
Founder and noted transformative leader Anthony Hsieh, an innovator in tech-forward consumer direct lending, has returned to the company’s day-to-day operations and is expected to focus on expanding originations and driving growth.

IRVINE, Calif., May 06, 2025 - loanDepot, Inc. (NYSE: LDI), (together with its subsidiaries, “loanDepot” or the “Company”), a leading provider of products and services that power the homeownership journey, today announced results for the first quarter ended March 31, 2025.

“I would like to thank Team loanDepot for their dedication and support over these past three years,” said President and Chief Executive Officer Frank Martell. “Together as a team, we addressed the realities of the market while investing in critical systems, products, and processes; these investments will allow loanDepot to take advantage of our marketplace differentiators in this and upcoming cycles, as well as to continue to deliver a best-in-class customer experience. I am proud to have been a part of loanDepot and look forward with confidence to the company’s future success.”

“On behalf of the entire board of directors, I would like to thank Frank for his leadership over the past three years,” said Founder and Executive Chairman of the Board Anthony Hsieh. “Frank is a man of honor and a servant leader – his care for Team loanDepot and the customers we serve is evident.”

“As we go forward,” continued Hsieh, “the team and I will focus on capitalizing upon the things that already make loanDepot great. Our multi-channel sales model, proprietary mello tech stack, wide product array, powerful brand muscle and our servicing business are foundational places in which loanDepot can win. By leveraging this unique
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constellation of assets, plus adding to our arsenal with new and emerging technologies and platform refinements, I believe we are well positioned to regain profitable market share and scale our business.”

“We deeply appreciate all that Frank Martell brought to our company, and are energized by Anthony’s return,” said Chief Financial Officer David Hayes. “Under Frank’s guidance, the first quarter reflected the benefits of our investment in growth generating initiatives, despite the adverse impact of lower servicing revenue stemming from our 2024 MSR bulk sales. Our home equity-linked products supported strong margin and volume increases, growing revenue by 23%. On the cost side, aligned with our enduring discipline in expense management, our non-volume expenses decreased 3% year-over-year.”

“As Anthony and I work together moving forward,” continued Hayes, “we remain focused on our commitment to profitability and disciplined approach to growing revenue and market share while maintaining ample cash and a strong balance sheet.”


First Quarter Highlights:

Financial Summary
Three Months Ended
($ in thousands except per share data)
(Unaudited)
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Rate lock volume$7,637,987 $7,648,829 $6,802,330 
Pull-through weighted lock volume(1)
5,418,685 5,592,527 4,731,836 
Loan origination volume5,173,928 7,188,186 4,558,351 
Gain on sale margin(2)
3.72 %2.60 %2.84 %
Pull-through weighted gain on sale margin(3)
3.55 %3.34 %2.74 %
Financial Results
Total revenue$273,620 $257,464 $222,785 
Total expense319,723 341,588 307,950 
Net loss
(40,696)(67,466)(71,505)
Diluted loss per share
$(0.11)$(0.17)$(0.19)
Non-GAAP Financial Measures(4)
Adjusted total revenue$278,443 $266,594 $230,816 
Adjusted net loss
(25,335)(47,017)(38,144)
Adjusted EBITDA (LBITDA)
18,298 (15,071)2,340 
(1)Pull-through weighted rate lock volume is the principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability.
(2)Gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by loan origination volume during period.
(3)Pull-through weighted gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by the pull-through weighted rate lock volume.
(4)See “Non-GAAP Financial Measures” for a discussion of Non-GAAP Financial Measures and a reconciliation of these metrics to their closest GAAP measure.

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Year-over-Year Operational Highlights
Non-volume1 related expenses decreased $7.4 million from the first quarter of 2024, primarily due to lower general and administrative and other interest expenses.
Accrued $0.8 million expense associated with the first quarter 2024 cybersecurity incident (the “Cybersecurity Incident”) compared to $14.7 million in the first quarter of 2024.
Pull-through weighted lock volume of $5.4 billion for the first quarter of 2025, an increase of $0.7 billion or 15% from the first quarter of 2024.
Loan origination volume for the first quarter of 2025 was $5.2 billion, an increase of $0.6 billion or 14% from the first quarter of 2024.
Purchase volume totaled 59% of total loans originated during the first quarter, down from 72% during the first quarter of 2024.
Our preliminary organic refinance consumer direct recapture rate2 increased to 65% from the first quarter 2024’s recapture rate of 59%.
Net loss for the first quarter of 2025 of $40.7 million as compared to net loss of $71.5 million in the first quarter of 2024. Net loss narrowed primarily due to higher volume and margins, offset somewhat by lower servicing revenue and increased expenses.
Adjusted net loss for the first quarter of 2025 was $25.3 million as compared to adjusted net loss of $38.1 million for the first quarter of 2024.

Outlook for the second quarter of 2025
Origination volume of between $5.0 billion and $7.5 billion.
Pull-through weighted rate lock volume of between $5.5 billion and $8.0 billion.
Pull-through weighted gain on sale margin of between 300 basis points and 350 basis points.

1 Volume related expenses include commissions, marketing and advertising expense, and direct origination expense. All remaining expenses are considered non-volume related.
2 We define organic refinance consumer direct recapture rate as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of all loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. The recapture rate is finalized following the publication date of this release when external data becomes available.
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Servicing
Three Months Ended
Servicing Revenue Data:
($ in thousands)
(Unaudited)
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Due to collection/realization of cash flows$(36,176)$(43,227)$(35,999)
Due to changes in valuation inputs or assumptions(23,689)68,228 28,244 
Realized gains (losses) on sale of servicing rights62 (56)44 
Net gain (loss) from derivatives hedging servicing rights
18,804 (77,302)(36,319)
Changes in fair value of servicing rights, net of hedging gains and losses
(4,823)(9,130)(8,031)
Other realized losses on sales of servicing rights (1)
(104)(162)(1,240)
Changes in fair value of servicing rights, net$(41,103)$(52,519)$(45,270)
Servicing fee income
$104,278 $108,426 $124,059 
(1)Includes the provision for sold MSRs and broker fees.

Three Months Ended
Servicing Rights, at Fair Value:
($ in thousands)
(Unaudited)
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Balance at beginning of period$1,615,510 $1,526,013 $1,985,718 
Additions52,686 75,547 48,375 
Sales proceeds(5,362)(10,995)(56,113)
Changes in fair value:
Due to changes in valuation inputs or assumptions(23,689)68,228 28,244 
Due to collection/realization of cash flows(36,176)(43,227)(35,999)
Realized gains (losses) on sales of servicing rights62 (56)(61)
Total changes in fair value(59,803)24,945 (7,816)
Balance at end of period (1)
$1,603,031 $1,615,510 $1,970,164 
(1)Balances are net of $18.5 million, $18.2 million, and $15.8 million of servicing rights liability as of March 31, 2025, December 31, 2024, and March 31, 2024, respectively.
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% Change
Servicing Portfolio Data:
($ in thousands)
(Unaudited)
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Mar-25
vs
Dec-24
Mar-25
vs
Mar-24
Servicing portfolio (unpaid principal balance)$116,604,153 $115,971,984 $142,337,251 0.5 %(18.1)%
Total servicing portfolio (units)424,719 417,875 491,871 1.6 (13.7)
60+ days delinquent ($)$1,789,276 $1,826,105 $1,445,489 (2.0)23.8 
60+ days delinquent (%)1.5 %1.6 %1.0 %
Servicing rights, net to UPB1.4 %1.4 %1.4 %



Balance Sheet Highlights
% Change

($ in thousands)
(Unaudited)
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Mar-25
vs
Dec-24
Mar-25
vs
Mar-24
Cash and cash equivalents$371,480 $421,576 $603,663 (11.9)%(38.5)%
Loans held for sale, at fair value2,765,417 2,603,735 2,300,058 6.2 20.2 
Loans held for investment, at fair value114,447 116,627 — (1.9)NM
Servicing rights, at fair value1,621,494 1,633,661 1,985,948 (0.7)(18.4)
Total assets6,416,714 6,344,028 6,193,270 1.1 3.6 
Warehouse and other lines of credit2,490,447 2,377,127 2,069,619 4.8 20.3 
Total liabilities5,947,416 5,837,417 5,555,928 1.9 7.0 
Total equity469,298 506,611 637,342 (7.4)(26.4)

An increase in loans held for sale at March 31, 2025, resulted in a corresponding increase in the balance on our warehouse lines of credit. Total funding capacity with our lending partners was $3.7 billion at March 31, 2025, and $3.1 billion at March 31, 2024. Available borrowing capacity was $1.2 billion at March 31, 2025.
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Consolidated Statements of Operations
($ in thousands except per share data)Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
(Unaudited)
REVENUES:
Interest income$35,070 $41,835 $30,925 
Interest expense(31,762)(40,491)(31,666)
Net interest income (expense)
3,308 1,344 (741)
Gain on origination and sale of loans, net166,376 161,071 116,060 
Origination income, net25,858 25,515 13,606 
Servicing fee income104,278 108,426 124,059 
Change in fair value of servicing rights, net(41,103)(52,519)(45,270)
Other income14,903 13,627 15,071 
Total net revenues273,620 257,464 222,785 
EXPENSES:
Personnel expense150,161 163,800 134,318 
Marketing and advertising expense38,250 36,860 28,354 
Direct origination expense21,954 21,392 18,171 
General and administrative expense44,132 50,344 57,746 
Occupancy expense4,295 4,321 5,110 
Depreciation and amortization7,666 8,779 9,443 
Servicing expense10,000 12,218 8,261 
Other interest expense43,265 43,874 46,547 
Total expenses319,723 341,588 307,950 
Loss before income taxes
(46,103)(84,124)(85,165)
Income tax benefit
(5,407)(16,658)(13,660)
Net loss
(40,696)(67,466)(71,505)
Net loss attributable to noncontrolling interests
(18,800)(34,232)(37,250)
Net loss attributable to loanDepot, Inc.
$(21,896)$(33,234)$(34,255)
Basic loss per share
$(0.11)$(0.17)$(0.19)
Diluted loss per share
$(0.11)$(0.17)$(0.19)
Weighted average shares outstanding
Basic200,792,570 193,413,971 181,407,353 
Diluted200,792,570 193,413,971 324,679,090 
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Consolidated Balance Sheets
($ in thousands)Mar 31,
2025
Dec 31,
2024
(Unaudited)
ASSETS
Cash and cash equivalents$371,480 $421,576 
Restricted cash74,247 105,645 
Loans held for sale, at fair value2,765,417 2,603,735 
Loans held for investment, at fair value114,447 116,627 
Derivative assets, at fair value49,762 44,389 
Servicing rights, at fair value1,621,494 1,633,661 
Trading securities, at fair value87,355 87,466 
Property and equipment, net60,192 61,079 
Operating lease right-of-use asset22,682 20,432 
Loans eligible for repurchase1,022,924 995,398 
Investments in joint ventures18,214 18,113 
Other assets208,500 235,907 
        Total assets$6,416,714 $6,344,028 
LIABILITIES AND EQUITY
LIABILITIES:
Warehouse and other lines of credit$2,490,447 $2,377,127 
Accounts payable and accrued expenses368,276 379,439 
Derivative liabilities, at fair value13,453 25,060 
Liability for loans eligible for repurchase1,022,924 995,398 
Operating lease liability34,821 33,190 
Debt obligations, net2,017,495 2,027,203 
        Total liabilities5,947,416 5,837,417 
EQUITY:
Total equity469,298 506,611 
Total liabilities and equity$6,416,714 $6,344,028 

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Loan Origination and Sales Data

($ in thousands)
(Unaudited)
Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Loan origination volume by type:
Conventional conforming$2,118,866$3,331,526$2,545,203
FHA/VA/USDA2,121,2082,938,1681,654,025
Jumbo319,390368,51875,794
Other614,464549,974283,329
Total$5,173,928$7,188,186$4,558,351
Loan origination volume by purpose:
Purchase$3,063,914$4,139,542$3,296,273
Refinance - cash out1,847,1762,424,7491,143,682
Refinance - rate/term262,838623,895118,396
Total$5,173,928$7,188,186$4,558,351
Loans sold:
Servicing retained$3,453,710$4,421,935$2,986,541
Servicing released1,713,9632,937,9841,452,812
Total$5,167,673$7,359,919$4,439,353
    

First Quarter Earnings Call
Management will host a conference call and live webcast today at 5:00 p.m. ET to discuss the Company’s financial and operational highlights followed by a question-and-answer session.

The conference call can be accessed by registering online at https://registrations.events/direct/Q4I41447641 at which time registrants will receive dial-in information as well as a conference ID. At the time of the call, participants will dial in using the participant number and conference ID provided upon registration.

A live audio webcast of the conference call will also be available via the Company's website, investors.loandepot.com, under Events & Presentation tab. A replay of the webcast will be made available on the Investor Relations website following the conclusion of the event.

For more information about loanDepot, please visit the company’s Investor Relations website: investors.loandepot.com.

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Non-GAAP Financial Measures
To provide investors with information in addition to our results as determined by GAAP, we disclose certain non-GAAP measures to assist investors in evaluating our financial results. We believe these non-GAAP measures provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting interest expense on non-funding debt), taxation, the age and book depreciation of facilities (affecting relative depreciation expense), and other cost or benefit items which may vary for different companies for reasons unrelated to operating performance. These non-GAAP measures include our Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA). We exclude from these non-GAAP financial measures the change in fair value of MSRs, gains (losses) from the sale of MSRs and related hedging gains and losses that represent realized and unrealized adjustments resulting from changes in valuation, mostly due to changes in market interest rates, and are not indicative of the Company’s operating performance or results of operation. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation. We have excluded expenses directly related to the Cybersecurity Incident, net of insurance recoveries during fiscal 2024, such as costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, and professional fees, including legal expenses, litigation settlement costs, and commission guarantees. We also exclude stock-based compensation expense, which is a non-cash expense, gains or losses on extinguishment of debt and disposal of fixed assets, non-cash goodwill impairment, and other impairment charges to intangible assets and operating lease right-of-use assets, as well as certain costs associated with our restructuring efforts, as management does not consider these costs to be indicative of our performance or results of operations. Adjusted EBITDA (LBITDA) includes interest expense on funding facilities, which are recorded as a component of “net interest income (expense),” as these expenses are a direct operating expense driven by loan origination volume. By contrast, interest expense on our non-funding debt is a function of our capital structure and is therefore excluded from Adjusted EBITDA (LBITDA). Adjustments for income taxes are made to reflect historical results of operations on the basis that it was taxed as a corporation under the Internal Revenue Code, and therefore subject to U.S. federal, state and local income taxes. Adjustments to Diluted Weighted Average Shares Outstanding assumes the pro forma conversion of weighted average Class C common stock to Class A common stock. These non-GAAP measures have limitations as analytical tools and should not be considered in isolation or as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. Some of these limitations are:

They do not reflect every cash expenditure, future requirements for capital expenditures or contractual commitments;
Adjusted EBITDA (LBITDA) does not reflect the significant interest expense or the cash requirements necessary to service interest or principal payment on our debt;
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced or require improvements in the future, and Adjusted Total Revenue, Adjusted Net Income (Loss), and Adjusted EBITDA (LBITDA) do not reflect any cash requirement for such replacements or improvements; and
They are not adjusted for all non-cash income or expense items that are reflected in our statements of cash flows.

Because of these limitations, Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA) are not intended as alternatives to total revenue, net
9







income (loss), net income (loss) attributable to the Company, or Diluted Earnings (Loss) Per Share or as an indicator of our operating performance and should not be considered as measures of discretionary cash available to us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations. We compensate for these limitations by using Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA) along with other comparative tools, together with U.S. GAAP measurements, to assist in the evaluation of operating performance. See below for a reconciliation of these non-GAAP measures to their most comparable U.S. GAAP measures.

Reconciliation of Total Revenue to Adjusted Total Revenue
($ in thousands)
(Unaudited)
Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Total net revenue$273,620 $257,464 $222,785 
Valuation changes in servicing rights, net of hedging gains and losses(1)
4,823 9,130 8,031 
Adjusted total revenue$278,443 $266,594 $230,816 
(1)Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.

Reconciliation of Net Loss to Adjusted Net Loss
($ in thousands)
(Unaudited)
Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Net loss attributable to loanDepot, Inc.
$(21,896)$(33,234)$(34,255)
Net loss from the pro forma conversion of Class C common stock to Class A common stock (1)
(18,800)(34,232)(37,250)
Net loss
(40,696)(67,466)(71,505)
Adjustments to the benefit for income taxes(2)
4,901 7,928 9,774 
Tax-effected net loss
(35,795)(59,538)(61,731)
Valuation changes in servicing rights, net of hedging gains and losses(3)
4,823 9,130 8,031 
Stock-based compensation expense5,716 5,966 4,855 
Restructuring charges(4)
2,121 93 3,961 
Cybersecurity incident(5)
788 1,868 14,698 
Loss (gain) on disposal of fixed assets17 33 (29)
Other impairment (recovery)(6)
(690)(1)
Tax effect of adjustments(7)
(3,010)(3,879)(7,928)
Adjusted net loss
$(25,335)$(47,017)$(38,144)
(1)Reflects net loss to Class A common stock and Class D common stock from the pro forma exchange of Class C common stock.
(2)loanDepot, Inc. is subject to federal, state and local income taxes. Adjustments to the benefit for income taxes reflect the income tax rates below, and the pro forma assumption that loanDepot, Inc. owns 100% of LD Holdings.
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Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Statutory U.S. federal income tax rate21.00 %21.00 %21.00 %
State and local income taxes (net of federal benefit)5.07 2.16 5.24 
Effective income tax rate26.07 %23.16 %26.24 %
(3)Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights, and gains (losses) from the sale of MSRs. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.
(4)Reflects employee severance expense and professional services associated with restructuring efforts.
(5)Represents expenses directly related to the Cybersecurity Incident, net of insurance recoveries during fiscal 2024, including costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, professional fees including legal expenses, litigation settlement costs, and commission guarantees.
(6)Represents lease impairment on corporate and retail locations.
(7)Amounts represent the income tax effect using the aforementioned effective income tax rates, excluding certain discrete tax items.

Reconciliation of Diluted Weighted Average Shares Outstanding to Adjusted Diluted Weighted Average Shares Outstanding
(Unaudited)
Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Share Data:
Diluted weighted average shares of Class A common stock and Class D common stock outstanding
200,792,570 193,413,971 324,679,090 
Assumed pro forma conversion of weighted average Class C common stock to Class A common stock (1)
127,290,603 133,595,797 — 
Adjusted diluted weighted average shares outstanding328,083,173327,009,768324,679,090
(1)Reflects the assumed pro forma exchange and conversion of Class C common stock.
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Reconciliation of Net Loss to Adjusted EBITDA (LBITDA)
($ in thousands)
(Unaudited)
Three Months Ended
Mar 31,
2025
Dec 31,
2024
Mar 31,
2024
Net loss
$(40,696)$(67,466)$(71,505)
Interest expense - non-funding debt (1)
43,265 43,874 46,547 
Income tax benefit
(5,407)(16,658)(13,660)
Depreciation and amortization7,666 8,779 9,443 
Valuation changes in servicing rights, net of
hedging gains and losses(2)
4,823 9,130 8,031 
Stock-based compensation expense5,716 5,966 4,855 
Restructuring charges(3)
2,121 93 3,961 
Cybersecurity incident(4)
788 1,868 14,698 
Loss (gain) on disposal of fixed assets
17 33 (29)
Other impairment (recovery)(5)
(690)(1)
Adjusted EBITDA (LBITDA)
$18,298 $(15,071)$2,340 
(1)Represents other interest expense, which includes gain or loss on extinguishment of debt and amortization of debt issuance costs and debt discount, in the Company’s consolidated statements of operations.
(2)Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights, and gains (losses) from the sale of MSRs. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.
(3)Reflects employee severance expense and professional services associated with restructuring efforts.
(4)Represents expenses directly related to the Cybersecurity Incident, net of insurance recoveries during fiscal 2024, including costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, professional fees including legal expenses, litigation settlement costs, and commission guarantees.
(5)Represents lease impairment on corporate and retail locations.

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Forward-Looking Statements
This press release and related management commentary contain, and responses to investor questions may contain, forward-looking statements that can be identified by the fact that they do not relate strictly to historical or current facts and may contain the words “believe,” “anticipate,” “expect,” “intend,” “plan,” “predict,” “estimate,” “project,” “will be,” “will continue,” “will likely result,” or other similar words and phrases or future or conditional verbs such as “will,” “may,” “might,” “should,” “would,” or “could” and the negatives of those terms. Examples of forward-looking statements include, but are not limited to, statements about future operations, performance, financial condition, competitive advantages, prospects, plans and strategies, sustainable profitability, market share revenue and growth opportunities, and expense management.

These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict, including but not limited to, the following: our ability to achieve the expected benefits of Project North Star and the success of other business initiatives; our ability to achieve profitability; our loan production volume; our ability to maintain an operating platform and management system sufficient to conduct our business; our ability to maintain warehouse lines of credit and other sources of capital and liquidity; impacts of cybersecurity incidents, cyberattacks, information or security breaches and technology disruptions or failures, of ours or of our third party vendors; the outcome of legal proceedings to which we are a party; our ability to reach a definitive settlement agreement related to the Cybersecurity Incident; adverse changes in macroeconomic and U.S residential real estate and mortgage market conditions, including changes in interest rates and changes in global trade policy and tariffs; changing federal, state and local laws, as well as changing regulatory enforcement policies and priorities; and other risks detailed in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2024, as well as any subsequent filings with the Securities and Exchange Commission. Therefore, current plans, anticipated actions, and financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law.


About loanDepot
At loanDepot (NYSE: LDI), we know home means everything. That’s why we are on a mission to support homeowners with a suite of products and services that fuel the American Dream. Our portfolio of digital-first home purchase, home refinance and home equity lending products make homeownership more accessible, achievable, and rewarding, especially for the increasingly diverse communities of first-time homebuyers we serve. Headquartered in Southern California with local market offices nationwide, loanDepot and its sister real estate and home services company, mellohome, are dedicated to helping customers put down roots and bring dreams to life – all while building stronger communities and a better tomorrow.

Investor Relations Contact:
Gerhard Erdelji
Senior Vice President, Investor Relations
(949) 822-4074
gerdelji@loandepot.com

Media Contact:
Rebecca Anderson
Senior Vice President, Communications & Public Relations
(949) 822-4024
rebeccaanderson@loandepot.com
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