EX-99.1 2 slm01232025ex991.htm EX-99.1 Document

Exhibit 99.1
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News Release
For Immediate Release

Sallie Mae Reports Fourth-Quarter and Full-Year 2024 Financial Results


NEWARK, Del., Jan. 23, 2025 - Sallie Mae (Nasdaq: SLM), formally SLM Corporation, today released fourth-quarter and full-year 2024 financial results. Complete financial results and related materials are available at www.SallieMae.com/investors. The materials will also be available on the Securities and Exchange Commission’s website at www.sec.gov.

Sallie Mae will host an earnings conference call today, Jan. 23, 2025, at 5:30 p.m. ET. Executives will be on hand to discuss various highlights of the quarter and year and to answer questions related to Sallie Mae’s performance. A live audio webcast of the conference call and presentation slides may be accessed at www.SallieMae.com/investors and the hosting website.

A replay of the webcast will be available via the company’s investor website approximately two hours after the call’s conclusion.



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Sallie Mae (Nasdaq: SLM) believes education and life-long learning, in all forms, help people achieve great things. As the leader in private student lending, we provide financing and know-how to support access to college and offer products and resources to help customers make new goals and experiences, beyond college, happen. Learn more at SallieMae.com. Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.







Contacts:
Media
Rick Castellano, 302-451-2541, rick.castellano@SallieMae.com

Investors
Melissa Bronaugh, 571-526-2455, melissa.bronaugh@SallieMae.com




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NEWARK, Del., Jan. 23, 2025 — Sallie Mae (Nasdaq:SLM), formally SLM Corporation, today released its fourth-quarter and full-year 2024 financial results.
Full-Year 2024 Financial Results
$2.68
GAAP Diluted Earnings Per Common Share in 2024
10%
Private Education Loan Originations Growth from 2023
$332M
Total Net Charge-Offs (2.20% of Average Total Loan Portfolio in Repayment)
3.1%
Total Assets growth compared to 2023, inclusive of FFELP Loan portfolio sale
11.6M
Shares repurchased in 2024 for $250M(1)
$642M
Non-Interest Expenses in 2024
Fourth-Quarter 2024 Financial Results
$0.50
GAAP Diluted Earnings Per Common Share in Q4 2024
17%
Private Education Loan Originations Growth compared to Q4 2023
$93M
Total Net Charge-Offs (2.38% of Average Total Loan Portfolio in Repayment (annualized))
2.0M
Shares repurchased in Q4 2024 for $46M(1)
$150M
Non-Interest Expenses in Q4 2024
“We delivered strong results in 2024, exceeding expectations for originations, sustaining improvements in credit performance and credit quality, and returning capital to shareholders. We believe we have strong momentum entering 2025 and are well-positioned to continue to execute on the balance sheet growth strategy put forth at our Investor Forum.”
                                   
                                Jonathan Witter, CEO, Sallie Mae
Quarterly Private Education Loan Portfolio Trends

$22.1B of average loans outstanding, net, an increase of 5% compared to Q4 2023.

$108M in provisions for credit losses in Q4 2024, compared with $16M in Q4 2023.

0.92% loans in a hardship forbearance, a decrease from 0.99% in Q4 2023.(2)

3.68% delinquencies as a percentage of loans in repayment, down from 3.90% in Q4 2023.

2.38% net charge-offs as a percentage of average loans in repayment (annualized), compared with 2.43% in Q4 2023.
Balance Sheet & Capital Allocation
$0.13
Common stock dividend per share paid in Q4 2024
12.6%
Total risk-based capital ratio and CET1 capital ratio of 11.3%
$402M
Capacity remaining under the 2024 Share Repurchase Program as of December 31, 2024
Income Statement & Earnings Summary
2025 Guidance*
For the full year 2025, the Company expects:
$107M
GAAP Net Income attributable to common stock in Q4 2024
4.92%
Net interest margin for Q4 2024, a decrease of 45 basis points from Q4 2023
$3.00 - $3.10
GAAP Diluted Earnings Per Common Share
6% - 8% Private Education Loan Originations Year-over-Year Growth
$108M
Provision for credit losses in Q4 2024, an increase compared to Q4 2023 primarily due to increase in loan commitments, net of expired commitments in Q4 2024, and negative provisions recorded in Q4 2023 due to loan sales during the quarter.
2.0% - 2.2%
Total Loan Portfolio Net Charge-Offs as a Percentage of Average Loans in Repayment
$655 million - $675 million
Non-Interest Expenses
Investor Contact: Melissa Bronaugh, 571-526-2455                 Media Contact: Rick Castellano, 302-451-2541

* The 2025 Guidance and related comments constitute forward-looking statements and are based on management’s current expectations and beliefs. There can be no guarantee as to whether and to what extent this guidance will be achieved. The Company undertakes no obligation to revise or release any revision or update to these forward-looking statements. See our Forward-Looking Statements disclosures on pg. 4 for more information.



Quarterly and Full-Year Financial Highlights

Q4 2024Q3 2024Q4 202320242023
Income Statement ($ millions)
Total interest income$661$653$669$2,619$2,592
Total interest expense2992932831,1381,030
Net interest income3623593861,4811,562
Less: provisions for credit losses10827116409345
Total non-interest income282457368247
Total non-interest expenses150172202642685
Income tax expense (benefit)21(14)57190197
Net income (loss)112(45)168608581
Preferred stock dividends4551818
Net income (loss) attributable to common stock$107$(50)$164$590$564
Ending Balances ($ millions)
Private Education Loans held for investment, net$20,902$20,460$19,772$20,902$19,772
FFELP Loans held for investment, net534534
FFELP Loans held for sale, net486
Deposits21,06921,44521,65321,06921,653
-Brokered9,4769,84410,2759,47610,275
-Retail and other11,59311,60111,37811,59311,378
Key Performance Metrics ($ in millions)
Net interest margin4.92%5.00%5.37%5.19%5.50%
Yield - Total interest-earning assets8.98%9.07%9.30%9.17%9.13%
Private Education Loans10.54%10.79%11.02%10.81%10.86%
Cost of Funds4.31%4.35%4.17%4.25%3.85%
Return on Assets (“ROA”)(3)
1.5%(0.6)%2.3%2.1%2.0%
Return on Common Equity (“ROCE”)(4)
22.5%(10.2)%40.2%31.3%35.8%
Private Education Loan sales$—$—$1,052$3,692$3,154
Per Common Share
GAAP diluted earnings (loss) per common share$0.50$(0.23)$0.72$2.68$2.41
Average common and common equivalent shares outstanding (millions)215215227220234







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Footnotes:

(1) Shares of common stock were repurchased under Rule 10b5-1 trading plans authorized under the Company’s 2024 Share Repurchase Program. As of December 31, 2024, we had $402 million of capacity remaining under the 2024 Share Repurchase Program.

(2) We calculate the percentage of loans in hardship and other forbearances as the ratio of (a) Private Education Loans in hardship and other forbearances (excluding loans in an extended grace period) numerator to (b) Private Education Loans in repayment and forbearance denominator. If the customer is in financial hardship, we work with the customer and/or cosigner and identify any available alternative arrangements designed to reduce monthly payment obligations, which may include a short-term hardship forbearance. Loans in hardship and other forbearances (excluding loans in an extended grace period) were approximately $152 million and $156 million at December 31, 2024 and 2023, respectively.

(3) We calculate and report our Return on Assets (“ROA”) as the ratio of (a) GAAP net income (loss) numerator (annualized) to (b) the GAAP total average assets denominator.

(4) We calculate and report our Return on Common Equity (“ROCE”) as the ratio of (a) GAAP net income (loss) attributable to common stock numerator (annualized) to (b) the net denominator, which consists of GAAP total average equity less total average preferred stock.





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CAUTIONARY NOTE AND DISCLAIMER REGARDING FORWARD LOOKING STATEMENTS


This press release contains “forward-looking statements” and information based on management’s current expectations as of the date of this press release. Statements that are not historical facts, including statements about the Company’s beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements. These include, but are not limited to: strategies; goals and assumptions of SLM Corporation and its subsidiaries, collectively or individually as the context requires (the “Company”); the Company’s expectation and ability to execute loan sales and share repurchases; statements regarding future developments surrounding COVID-19 or any other pandemic, including, without limitation, statements regarding the potential impact of any such pandemic on the Company’s business, results of operations, financial condition, and/or cash flows; the Company’s expectation and ability to pay a quarterly cash dividend on our common stock in the future, subject to the approval of our Board of Directors; the Company’s 2025 guidance; the Company’s three-year horizon outlook; the impact of acquisitions we have made or may make in the future; the Company’s projections regarding originations, net charge-offs, non-interest expenses, earnings, balance sheet position, and other metrics; any estimates related to accounting standard changes; and any estimates related to the impact of credit administration practices changes, including the results of simulations or other behavioral observations.

Forward-looking statements are subject to risks, uncertainties, assumptions, and other factors, many of which are difficult to predict and generally beyond the control of the Company, which may cause actual results to be materially different from those reflected in such forward-looking statements. There can be no assurance that future developments affecting the Company will be the same as those anticipated by management. The Company cautions readers that a number of important factors could cause actual results to differ materially from those expressed in, or implied or projected by, such forward-looking statements. These factors include, among others, the risks and uncertainties set forth in Item 1A. “Risk Factors” and elsewhere in the Company’s most recently filed Annual Report on Form 10-K and subsequent filings with the Securities and Exchange Commission; the societal, business, and legislative/regulatory impact of pandemics and other public heath crises; increases in financing costs; limits on liquidity; increases in costs associated with compliance with laws and regulations; failure to comply with consumer protection, banking, and other laws or regulations; our ability to timely develop new products and services and the acceptance of those products and services by potential and existing customers; changes in accounting standards and the impact of related changes in significant accounting estimates, including any regarding the measurement of our allowance for credit losses and the related provision expense; any adverse outcomes in any significant litigation to which the Company is a party; credit risk associated with the Company’s exposure to third parties, including counterparties to the Company’s derivative transactions; the effectiveness of our risk management framework and quantitative models; and changes in the terms of education loans and the educational credit marketplace (including changes resulting from new laws and the implementation of existing laws). We could also be affected by, among other things: changes in our funding costs and availability; reductions to our credit ratings; cybersecurity incidents, cyberattacks, and other failures or breaches of our operating systems or infrastructure, including those of third-party vendors; damage to our reputation; risks associated with restructuring initiatives, including failures to successfully implement cost-cutting programs and the adverse effects of such initiatives on our business; changes in the demand for educational financing or in financing preferences of lenders, educational institutions, students, and their families; changes in law and regulations with respect to the student lending business and financial institutions generally; changes in banking rules and regulations, including increased capital requirements; increased competition from banks and other consumer lenders; the creditworthiness of our customers, or any change related thereto; changes in the general interest rate environment, including the rate relationships among relevant money-market instruments and those of our earning assets versus our funding arrangements; rates of prepayments on the loans owned by us; changes in general economic conditions and our ability to successfully effectuate any acquisitions; and other strategic initiatives. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions, including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect.

All oral and written forward-looking statements attributed to the Company are expressly qualified in their entirety by the factors, risks, and uncertainties set forth in the foregoing cautionary statements, and are made only as of the date of this press release or, where the statement is oral, as of the date stated. We do not undertake any obligation to update or revise any forward-looking statements to conform to actual results or changes in our expectations, nor to reflect events or circumstances that occur after the date on which such statements were made. In light of these risks, uncertainties, and assumptions, you should not put undue reliance on any forward-looking statements discussed.













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SLM CORPORATION
CONSOLIDATED BALANCE SHEETS (Unaudited)
As of December 31,
(dollars in thousands, except share and per share amounts)
20242023
Assets
Cash and cash equivalents$4,700,366 $4,149,838 
Investments:
Trading investments at fair value (cost of $41,715 and $43,412, respectively)
53,262 54,481 
Available-for-sale investments at fair value (cost of $2,042,473 and $2,563,984, respectively)
1,933,226 2,411,622 
Other investments112,377 91,567 
Total investments2,098,865 2,557,670 
Loans held for investment (net of allowance for losses of $1,435,920 and $1,339,772, respectively)
20,902,158 20,306,357 
Restricted cash173,894 149,669 
Other interest-earning assets4,880 9,229 
Accrued interest receivable1,546,590 1,379,904 
Premises and equipment, net119,354 129,501 
Goodwill and acquired intangible assets, net63,532 68,711 
Income taxes receivable, net425,625 366,247 
Other assets36,846 52,342 
Total assets$30,072,110 $29,169,468 
Liabilities
Deposits$21,068,568 $21,653,188 
Long-term borrowings6,440,345 5,227,512 
Other liabilities403,277 407,971 
Total liabilities27,912,190 27,288,671 
Commitments and contingencies
Equity
Preferred stock, par value $0.20 per share, 20 million shares authorized:
Series B: 2.5 million and 2.5 million shares issued, respectively, at stated value of $100 per share
251,070 251,070 
Common stock, par value $0.20 per share, 1.125 billion shares authorized: 440.6 million and 438.2 million shares issued, respectively
88,121 87,647 
Additional paid-in capital1,193,753 1,148,689 
Accumulated other comprehensive loss (net of tax benefit of $(21,209) and $(24,176), respectively)
(65,861)(75,104)
Retained earnings4,114,446 3,624,859 
Total SLM Corporation stockholders’ equity before treasury stock5,581,529 5,037,161 
Less: Common stock held in treasury at cost: 230.2 million and 217.9 million shares, respectively
(3,421,609)(3,156,364)
Total equity2,159,920 1,880,797 
Total liabilities and equity$30,072,110 $29,169,468 
 


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SLM CORPORATION
CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
Quarters EndedYears Ended
 December 31,December 31,
(Dollars in thousands, except per share amounts)2024202320242023
Interest income:
Loans$587,426 $595,537 $2,314,417 $2,327,743 
Investments15,467 14,174 61,412 50,810 
Cash and cash equivalents58,480 58,839 243,217 213,750 
Total interest income661,373 668,550 2,619,046 2,592,303 
Interest expense:
Deposits223,976 223,206 881,456 808,065 
Interest expense on short-term borrowings3,476 3,608 13,815 13,501 
Interest expense on long-term borrowings71,730 55,850 242,993 208,524 
Total interest expense299,182 282,664 1,138,264 1,030,090 
Net interest income362,191 385,886 1,480,782 1,562,213 
Less: provisions for credit losses108,179 15,599 408,515 345,463 
Net interest income after provisions for credit losses254,012 370,287 1,072,267 1,216,750 
Non-interest income:
Gains (losses) on sales of loans, net(9)35,550 254,928 160,290 
Gains on securities, net82 690 467 2,678 
Other income 27,709 20,873 112,873 84,148 
Total non-interest income27,782 57,113 368,268 247,116 
Non-interest expenses:
Operating expenses:
Compensation and benefits80,084 77,095 349,387 326,554 
FDIC assessment fees13,594 12,103 51,606 45,766 
Other operating expenses54,455 53,903 235,577 246,886 
Total operating expenses148,133 143,101 636,570 619,206 
Acquired intangible assets impairment and amortization expense1,495 59,013 5,329 66,364 
Total non-interest expenses149,628 202,114 641,899 685,570 
Income before income tax expense132,166 225,286 798,636 778,296 
Income tax expense20,613 56,843 190,311 196,905 
Net income111,553 168,443 608,325 581,391 
Preferred stock dividends4,367 4,726 18,296 17,705 
Net income attributable to SLM Corporation common stock$107,186 $163,717 $590,029 $563,686 
Basic earnings per common share$0.51 $0.73 $2.73 $2.44 
Average common shares outstanding210,741 223,224 216,220 231,411 
Diluted earnings per common share$0.50 $0.72 $2.68 $2.41 
Average common and common equivalent shares outstanding215,113 226,552 219,934 234,063 
Declared dividends per common share$0.13 $0.11 $0.46 $0.44 
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SLM CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE
INCOME (Unaudited)
Quarters EndedYears Ended
December 31,December 31,
(Dollars in thousands)2024202320242023
Net income $111,553 $168,443 $608,325 $581,391 
Other comprehensive income (loss):
Unrealized gains (losses) on investments(18,546)55,847 42,604 59,205 
Unrealized gains (losses) on cash flow hedges(1,975)(21,266)(30,394)(34,457)
Total unrealized gains (losses)(20,521)34,581 12,210 24,748 
Income tax (expense) benefit4,999 (8,370)(2,967)(5,982)
Other comprehensive income (loss), net of tax (expense) benefit(15,522)26,211 9,243 18,766 
Total comprehensive income $96,031 $194,654 $617,568 $600,157 

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Average Balance Sheets
The following table reflects the rates earned on interest-earning assets and paid on interest-bearing liabilities and reflects our net interest margin on a consolidated basis.  
        
 Quarters Ended December 31,Years Ended December 31,
 2024202320242023
(Dollars in thousands)BalanceRateBalanceRateBalanceRateBalanceRate
Average Assets    
Private Education Loans$22,061,986 10.54 %$21,060,947 11.02 %$21,121,545 10.81 %$21,039,701 10.86 %
FFELP Loans149,225 7.16 546,892 7.46 413,338 7.45 574,218 7.19 
Credit Cards— — — — — — 11,096 14.02 
Taxable securities2,064,637 2.98 2,556,037 2.20 2,316,848 2.65 2,543,586 2.00 
Cash and other short-term investments5,028,902 4.65 4,351,285 5.38 4,700,066 5.19 4,215,164 5.09 
Total interest-earning assets29,304,750 8.98 %28,515,161 9.30 %28,551,797 9.17 %28,383,765 9.13 %
Non-interest-earning assets632,835 390,422 505,245 301,749 
Total assets$29,937,585 $28,905,583 $29,057,042 $28,685,514 
 
Average Liabilities and Equity
Brokered deposits$9,628,044 4.10 %$10,286,204 3.68 %$10,009,221 3.89 %$9,803,802 3.29 %
Retail and other deposits11,627,142 4.48 11,222,652 4.76 11,142,798 4.65 11,605,215 4.40 
Other interest-bearing liabilities(1)
6,331,195 4.34 5,407,513 3.85 5,616,445 4.09 5,366,365 3.66 
Total interest-bearing liabilities27,586,381 4.31 %26,916,369 4.17 %26,768,464 4.25 %26,775,382 3.85 %
Non-interest-bearing liabilities206,242 121,754 149,594 83,895 
Equity2,144,962 1,867,460 2,138,984 1,826,237 
Total liabilities and equity$29,937,585 $28,905,583 $29,057,042 $28,685,514 
 
Net interest margin4.92 %5.37 %5.19 %5.50 %



(1)     Includes the average balance of our unsecured borrowings, as well as secured borrowings and amortization expense of transaction costs related to our term asset-backed securitizations and our Secured Borrowing Facility.

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Earnings per Common Share
Basic earnings per common share (“EPS”) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations follows.

Quarters EndedYears Ended
 December 31, December 31,
(In thousands, except per share data)2024202320242023
Numerator:
Net income $111,553 $168,443 $608,325 $581,391 
Preferred stock dividends4,367 4,726 18,296 17,705 
Net income attributable to SLM Corporation common stock$107,186 $163,717 $590,029 $563,686 
Denominator:
Weighted average shares used to compute basic EPS210,741 223,224 216,220 231,411 
Effect of dilutive securities:
Dilutive effect of stock options, restricted stock, restricted stock units, performance stock units and Employee Stock Purchase Plan (“ESPP”) (1)(2)
4,372 3,328 3,714 2,652 
Weighted average shares used to compute diluted EPS215,113 226,552 219,934 234,063 
Basic earnings per common share$0.51 $0.73 $2.73 $2.44 
Diluted earnings per common share$0.50 $0.72 $2.68 $2.41 

    

(1)     Includes the potential dilutive effect of additional common shares that are issuable upon exercise of outstanding stock options, restricted stock, restricted stock units, performance stock units and the outstanding commitment to issue shares under the ESPP, determined by the treasury stock method.
(2)  For the quarter and year ended December 31, 2024, securities covering no shares and less than 1 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive. For the quarter and year ended December 31, 2023, securities covering approximately 1 million and 1 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive.

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Allowance for Credit Losses Metrics

Quarter Ended December 31, 2024
(dollars in thousands)
Private Education
Loans
Allowance for loan losses, beginning balance$1,413,621 
Transfer from allowance for unfunded loan commitments35,037 
Provisions:
Provision for current period80,533 
Total provisions(1)
80,533 
Net charge-offs:
Charge-offs(104,187)
Recoveries10,916 
Net charge-offs(93,271)
Allowance for loan losses, ending balance1,435,920 
Allowance for unfunded loan commitments, beginning balance(2)
91,959 
Provision(1)(3)
27,646 
Transfer to allowance for loan losses(35,037)
Allowance for unfunded loan commitments, ending balance(2)
84,568 
Total allowance for credit losses, ending balance$1,520,488 
Net charge-offs as a percentage of average loans in repayment (annualized)(4)
2.38 %
Allowance for loan losses coverage of net charge-offs (annualized)3.85 
Total allowance for credit losses as a percentage of the ending total loan balance, plus unfunded loan commitments and total accrued interest receivable5.83 %
Ending total loans, gross$22,235,008 
Average loans in repayment(4)
$15,681,361 
Ending loans in repayment(4)
$16,106,751 
Unfunded loan commitments$2,311,660 
Total accrued interest receivable$1,549,415 

(!) See “Provisions for Credit Loan Losses” on page 14 for a reconciliation of the provisions for credit losses reported in the consolidated statements of income.
(2) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “Unfunded Loan Commitments” on page 14 for further discussion.
(3) Includes incremental provision for new commitments and changes to provision for existing commitments.
(4) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).


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Quarter Ended December 31, 2023
(dollars in thousands)
FFELP 
Loans
Private Education
Loans
Total
Allowance for loan losses, beginning balance$4,816 $1,411,232 $1,416,048 
Transfer from allowance for unfunded loan commitments— 41,849 41,849 
Provisions:
Provision for current period(1)43,488 43,487 
Loan sale reduction to provision— (68,852)(68,852)
Total provisions(1)
(1)(25,364)(25,365)
Net charge-offs:
Charge-offs(148)(105,595)(105,743)
Recoveries— 12,983 12,983 
Net charge-offs(148)(92,612)(92,760)
Allowance for loan losses, ending balance4,667 1,335,105 1,339,772 
Allowance for unfunded loan commitments, beginning balance(2)
— 113,847 113,847 
Provision(1)(3)
— 40,964 40,964 
Transfer to allowance for loan losses— (41,849)(41,849)
Allowance for unfunded loan commitments, ending balance(2)
— 112,962 112,962 
Total allowance for credit losses, ending balance$4,667 $1,448,067 $1,452,734 
Net charge-offs as a percentage of average loans in repayment (annualized)(4)
0.14 %2.43 %
Allowance for loan losses coverage of net charge-offs (annualized)7.88 3.60 
Total allowance for credit losses as a percentage of the ending total loan balance, plus unfunded loan commitments and total accrued interest receivable0.87 %5.89 %
Ending total loans, gross$537,401 $21,025,844 
Average loans in repayment(4)
$410,698 $15,240,331 
Ending loans in repayment(4)
$406,568 $15,409,814 
Unfunded loan commitments$— $2,221,077 
Total accrued interest receivable$— $1,354,565 
(!) See “Provisions for Credit Loan Losses” on page 14 for a reconciliation of the provisions for credit losses reported in the consolidated statements of income.
(2) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “Unfunded Loan Commitments” on page 14 for further discussion.
(3) Includes incremental provision for new commitments and changes to provision for existing commitments.
(4) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).


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Year Ended December 31, 2024
(dollars in thousands)
FFELP 
Loans
Private Education
Loans
Total
Allowance for loan losses, beginning balance$4,667 $1,335,105 $1,339,772 
Transfer from allowance for unfunded loan commitments— 311,787 311,787 
Provisions:
Provision for current period4,010 357,067 361,077 
Loan sale reduction to provision— (235,955)(235,955)
Total provisions(1)
4,010 121,112 125,122 
Net charge-offs:
Charge-offs(380)(376,840)(377,220)
Recoveries— 44,756 44,756 
Net charge-offs(380)(332,084)(332,464)
Write-downs arising from transfer of loans to held for sale(2)
(8,297)— (8,297)
Allowance for loan losses, ending balance— 1,435,920 1,435,920 
Allowance for unfunded loan commitments, beginning balance(3)
— 112,962 112,962 
Provision(1)(4)
— 283,393 283,393 
Transfer to allowance for loan losses— (311,787)(311,787)
Allowance for unfunded loan commitments, ending balance(3)
— 84,568 84,568 
Total allowance for credit losses, ending balance$— $1,520,488 $1,520,488 
Net charge-offs as a percentage of average loans in repayment(5)
— %2.19 %
Allowance for loan losses coverage of net charge-offs— 4.32 
Total allowance for credit losses as a percentage of the ending total loan balance, plus unfunded loan commitments and total accrued interest receivable— %5.83 %
Ending total loans, gross$— $22,235,008 
Average loans in repayment(5)
$— $15,139,184 
Ending loans in repayment(5)
$— $16,106,751 
Unfunded loan commitments$— $2,311,660 
Total accrued interest receivable$— $1,549,415 
(!) See “Provisions for Credit Loan Losses” on page 14 for a reconciliation of the provisions for credit losses reported in the consolidated statements of income.
(2) Represents fair value adjustments on loans transferred to held for sale.
(3) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “Unfunded Loan Commitments” on page 14 for further discussion.
(4) Includes incremental provision for new commitments and changes to provision for existing commitments.
(5) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).

12



Year Ended December 31, 2023
(dollars in thousands)
FFELP 
Loans
Private Education
Loans
Total
Allowance for loan losses, beginning balance$3,444 $1,353,631 $1,357,075 
Transfer from allowance for unfunded loan commitments— 320,237 320,237 
Provisions:
Provision for current period2,224 240,347 242,571 
Loan sale reduction to provision— (205,383)(205,383)
Total provisions(1)
2,224 34,964 37,188 
Net charge-offs:
Charge-offs(1,001)(420,095)(421,096)
Recoveries— 46,368 46,368 
Net charge-offs(1,001)(373,727)(374,728)
Allowance for loan losses, ending balance4,667 1,335,105 1,339,772 
Allowance for unfunded loan commitments, beginning balance(2)
— 124,924 124,924 
Provision(1)(3)
— 308,275 308,275 
Transfer to allowance for loan losses— (320,237)(320,237)
Allowance for unfunded loan commitments, ending balance(2)
— 112,962 112,962 
Total allowance for credit losses, ending balance$4,667 $1,448,067 $1,452,734 
Net charge-offs as a percentage of average loans in repayment(4)
0.23 %2.44 %
Allowance for loan losses coverage of net charge-offs4.66 3.57 
Total allowance for credit losses as a percentage of the ending total loan balance, plus unfunded loan commitments and total accrued interest receivable0.87 %5.89 %
Ending total loans, gross$537,401 $21,025,844 
Average loans in repayment(4)
$433,225 $15,310,934 
Ending loans in repayment(4)
$406,568 $15,409,814 
Unfunded loan commitments$— $2,221,077 
Total accrued interest receivable$— $1,354,565 
(!) See “Provisions for Credit Loan Losses” on page 14 for a reconciliation of the provisions for credit losses reported in the consolidated statements of income.
(2) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “Unfunded Loan Commitments” on page 14 for further discussion.
(3) Includes incremental provision for new commitments and changes to provision for existing commitments.
(4) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).

13




Provisions for Credit Losses

Consolidated Statements of Income
Provisions for Credit Losses Reconciliation
Quarters Ended
December 31,
Years Ended
December 31,
(Dollars in thousands)2024202320242023
Private Education Loan provisions for credit losses:
Provisions for loan losses$80,533 $(25,364)$121,112 $34,964 
Provisions for unfunded loan commitments27,646 40,964 283,393 308,275 
Total Private Education Loan provisions for credit losses108,179 15,600 404,505 343,239 
Other impacts to the provisions for credit losses:
FFELP Loans— (1)4,010 2,224 
Total— (1)4,010 2,224 
Provisions for credit losses reported in consolidated statements of income$108,179 $15,599 $408,515 $345,463 

Unfunded Loan Commitments
Quarters Ended December 31, (dollars in thousands)20242023
AllowanceUnfunded CommitmentsAllowanceUnfunded Commitments
Beginning Balance$91,959 $2,476,785 $113,847 $2,369,887 
Provision/New commitments - net(1)
27,646 816,683 40,964 690,385 
Transfer - funded loans(2)
(35,037)(981,808)(41,849)(839,195)
Ending Balance$84,568 $2,311,660 $112,962 $2,221,077 
Years Ended December 31, (dollars in thousands)20242023
AllowanceUnfunded CommitmentsAllowanceUnfunded Commitments
Beginning Balance$112,962 $2,221,077 $124,924 $1,995,808 
Provision/New commitments - net(1)
283,393 7,103,832 308,275 6,602,803 
Transfer - funded loans(2)
(311,787)(7,013,249)(320,237)(6,377,534)
Ending Balance$84,568 $2,311,660 $112,962 $2,221,077 

(1)  Net of expirations of commitments unused. Also includes incremental provision for new commitments and changes to provision for existing commitments.
(2)  When a loan commitment is funded, its related liability for credit losses (which originally was recorded as a provision for unfunded commitments) is transferred to the allowance for credit losses.
14


Private Education Loans Held for Investment - Key Credit Quality Indicators

    
Private Education Loans Held for Investment
As of December 31,
(dollars in thousands)
Credit Quality Indicators
20242023
Balance(1)
% of Balance
Balance(1)
% of Balance
Cosigners:
With cosigner$19,522,539 88 %$18,291,994 87 %
Without cosigner2,712,469 12 2,733,850 13 
Total$22,235,008 100 %$21,025,844 100 %
FICO at Original Approval(2):
Less than 670$1,674,778 %$1,640,463 %
670-6993,199,300 14 3,122,407 15 
700-7497,060,211 32 6,749,628 32 
Greater than or equal to 75010,300,719 46 9,513,346 45 
Total$22,235,008 100 %$21,025,844 100 %
FICO-Refreshed(2)(3):
Less than 670$2,913,860 13 %$2,738,066 13 %
670-6992,719,797 12 2,589,805 12 
700-7496,203,257 28 5,965,882 28 
Greater than or equal to 75010,398,094 47 9,732,091 47 
Total$22,235,008 100 %$21,025,844 100 %
Seasoning(4):
1-12 payments$4,898,818 22 %$4,482,002 21 %
13-24 payments3,757,313 17 3,696,870 18 
25-36 payments2,358,304 11 2,305,944 11 
37-48 payments1,609,522 1,557,809 
More than 48 payments3,888,224 17 3,691,228 18 
Not yet in repayment5,722,827 26 5,291,991 25 
Total$22,235,008 100 %$21,025,844 100 %

(1)Balance represents gross Private Education Loans held for investment.
(2)Represents the higher credit score of the cosigner or the borrower.
(3)Represents the FICO score updated as of the respective fourth-quarter.
(4)Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due.
15



Delinquencies - Private Education Loans Held for Investment

The following table provides information regarding the loan status of our Private Education Loans held for investment. Loans in repayment include loans making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but for purposes of the following table, do not include those loans while they are in forbearance).

Private Education Loans Held for Investment
As of December 31,
(dollars in thousands)
20242023
Balance%Balance%
Loans in-school/grace/deferment(1)
$5,722,827 $5,291,991 
Loans in forbearance(2)
405,430 324,039 
Loans in repayment and percentage of each status:
Loans current
15,513,333 96.3 %14,809,271 96.1 %
Loans delinquent 30-59 days(3)
310,748 1.9 298,751 1.9 
Loans delinquent 60-89 days(3)
140,735 0.9 151,017 1.0 
Loans 90 days or greater past due(3)
141,935 0.9 150,775 1.0 
Total Private Education Loans in repayment16,106,751 100.0 %15,409,814 100.0 %
Total Private Education Loans, gross22,235,008 21,025,844 
Private Education Loans deferred origination costs and unamortized premium/(discount)103,070 81,554 
Total Private Education Loans22,338,078 21,107,398 
Private Education Loans allowance for losses(1,435,920)(1,335,105)
Private Education Loans, net$20,902,158 $19,772,293 
Percentage of Private Education Loans in repayment72.4 %73.3 %
Delinquencies as a percentage of Private Education Loans in repayment3.7 %3.9 %
Percentage of loans in forbearance:
Percentage of loans in an extended grace period(4)
1.6 %1.1 %
Percentage of loans in hardship and other forbearances(5)
0.9 %1.0 %
(1)Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation).
(2)Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.
(3)The period of delinquency is based on the number of days scheduled payments are contractually past due.
(4)We calculate the percentage of loans in an extended grace period as the ratio of (a) Private Education Loans in forbearance in an extended grace period numerator to (b) Private Education Loans in repayment and forbearance denominator. An extended grace period aligns with The Office of the Comptroller of the Currency definition of an additional, consecutive, one-time period during which no payment is required for up to six months after the initial grace period. We typically grant this extended grace period to customers who may be having difficulty finding employment before the full principal and interest repayment period starts or once it has begun. Loans in forbearance in an extended grace period were approximately $253 million and $168 million at December 31, 2024 and 2023, respectively.
(5)We calculate the percentage of loans in hardship and other forbearances as the ratio of (a) Private Education Loans in hardship and other forbearances (excluding loans in an extended grace period) numerator to (b) Private Education Loans in repayment and forbearance denominator. If the customer is in financial hardship, we work with the customer and/or cosigner and identify any available alternative arrangements designed to reduce monthly payment obligations, which may include a short-term hardship forbearance. Loans in hardship and other forbearances (excluding loans in an extended grace period) were approximately $152 million and $156 million at December 31, 2024 and 2023, respectively.

16


Loan Modifications - Private Education Loans Held for Investment
The following table depicts the performance of loans that have been modified during the respective reporting periods (the twelve months ended December 31, 2024 and 2023, respectively).
Twelve Months Ended
December 31, 2024
Twelve Months Ended
December 31, 2023
(Dollars in thousands)Balance%Balance%
Payment Status (Amortized Cost Basis)(1):
Loan modifications in deferment(2)
$33,645 $6,843 
Loan modifications in repayment:
Loans current(3)(4)
826,007 83 %334,967 90 %
Loans delinquent 30-59 days(3)(4)
77,446 %17,205 %
Loans delinquent 60-89 days(3)(4)
43,484 %7,689 %
Loans 90 days or greater past due(3)(4)
54,473 %13,822 %
Total loan modifications in repayment1,001,410 100 %373,683 100 %
Total Private Education Loan modifications$1,035,055 $380,526 
(1)Loans that were modified and subsequently charged-off during the twelve months ended December 31, 2024 and 2023 are excluded from the table and had an amortized cost basis of $40.4 million and $8.4 million, respectively. Additionally, loans that received a permanent term extension with no interest rate reduction during the fourth quarter of 2023 are excluded from the table.
(2)Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make full principal and interest payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). Deferment also includes loans that have entered a forbearance after the loan modification was granted.
(3)Represents loans in repayment, which include loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).
(4)The period of delinquency is based on the number of days scheduled payments are contractually past due.


17


Summary of Our Loans Held for Investment Portfolio
Ending Loans Held for Investment Balances, net

As of December 31, 2024
(dollars in thousands)
Private
Education
Loans
Total loan portfolio: 
In-school(1)
$4,397,127 
Grace, repayment and other(2)
17,837,881 
Total, gross22,235,008 
Deferred origination costs and unamortized premium/(discount)103,070 
Allowance for credit losses(1,435,920)
Total loans held for investment portfolio, net$20,902,158 
 
% of total100 %

As of December 31, 2023
(dollars in thousands)
Private
Education
Loans
FFELP
Loans
Total Loans
Held for
Investment
Total loan portfolio:   
In-school(1)
$3,997,092 $57 $3,997,149 
Grace, repayment and other(2)
17,028,752 537,344 17,566,096 
Total, gross21,025,844 537,401 21,563,245 
Deferred origination costs and unamortized premium/(discount)81,554 1,330 82,884 
Allowance for credit losses(1,335,105)(4,667)(1,339,772)
Total loans held for investment portfolio, net$19,772,293 $534,064 $20,306,357 
 
% of total97 %%100 %
(1)      Loans for customers still attending school and who are not yet required to make payments on the loans.

(2)     Includes loans in deferment or forbearance. Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance).


Average Loans Held for Investment Balances (net of unamortized premium/(discount))

Quarters Ended
December 31,
Years Ended
December 31,
(Dollars in thousands)2024202320242023
Private Education Loans$22,061,986 99 %$21,060,947 97 %$21,121,545 98 %$21,039,701 97 %
FFELP Loans149,225 546,892 413,338 574,218 
Total portfolio$22,211,211 100 %$21,607,839 100 %$21,534,883 100 %$21,613,919 100 %
18




Loans Held for Investment, Net — Activity

Quarter Ended December 31, 2024
(dollars in thousands)
 Private
Education
Loans
Beginning balance$20,459,933 
Acquisitions and originations:
Fixed-rate899,364 
Variable-rate93,457 
Total acquisitions and originations992,821 
Capitalized interest and deferred origination cost premium amortization268,681 
Loan consolidations to third parties(242,535)
Allowance(22,299)
Repayments and other(554,443)
Ending balance$20,902,158 


Quarter Ended December 31, 2023
(dollars in thousands)
 Private
Education
Loans
FFELP
Loans
Total Loans
Held for
Investment, net
Beginning balance$20,348,308 $550,873 $20,899,181 
Acquisitions and originations:
Fixed-rate814,414 — 814,414 
Variable-rate37,661 — 37,661 
Total acquisitions and originations852,075 — 852,075 
Capitalized interest and deferred origination cost premium amortization258,362 5,712 264,074 
Sales
(973,671)— (973,671)
Loan consolidations to third parties(244,233)(9,822)(254,055)
Allowance76,126 149 76,275 
Repayments and other(544,674)(12,848)(557,522)
Ending balance$19,772,293 $534,064 $20,306,357 




Year Ended December 31, 2024
(dollars in thousands)
 Private
Education
Loans
FFELP
Loans
Total Loans
Held for
Investment, net
Beginning balance$19,772,293 $534,064 $20,306,357 
Acquisitions and originations:
Fixed-rate6,629,205 — 6,629,205 
Variable-rate435,025 — 435,025 
Total acquisitions and originations7,064,230 — 7,064,230 
Capitalized interest and deferred origination cost premium amortization602,825 16,796 619,621 
Sales
(3,430,920)— (3,430,920)
Loan consolidations to third parties(806,908)(45,467)(852,375)
Allowance(100,815)4,667 (96,148)
Transfer to loans held-for-sale— (466,168)(466,168)
Repayments and other(2,198,547)(43,892)(2,242,439)
Ending balance$20,902,158 $— $20,902,158 

19





Year Ended December 31, 2023
(dollars in thousands)
 Private
Education
Loans
FFELP
Loans
Total Loans
Held for
Investment, net
Beginning balance$19,019,713 $607,155 $19,626,868 
Acquisitions and originations:
Fixed-rate5,760,434 — 5,760,434 
Variable-rate665,987 — 665,987 
Total acquisitions and originations6,426,421 — 6,426,421 
Capitalized interest and deferred origination cost premium amortization597,480 22,584 620,064 
Sales
(2,938,616)— (2,938,616)
Loan consolidations to third parties(975,889)(32,855)(1,008,744)
Allowance18,526 (1,223)17,303 
Repayments and other(2,375,342)(61,597)(2,436,939)
Ending balance$19,772,293 $534,064 $20,306,357 

20


Private Education Loan Originations
The following table summarizes our Private Education Loan originations. Originations represent loans that were funded or acquired during the period presented.

Quarters Ended December 31,
(dollars in thousands)
2024%2023%
Smart Option - interest only(1)
$171,596 17 %$142,181 17 %
Smart Option - fixed pay(1)
336,988 34 283,715 34 
Smart Option - deferred(1)
358,620 37 326,057 39 
Graduate Loan(2)
114,604 12 87,360 10 
Total Private Education Loan originations$981,808 100 %$839,313 100 %
Percentage of loans with a cosigner88.5 %84.2 %
Average FICO at approval(4)
755 750 

Years Ended December 31,
(dollars in thousands)
2024%2023%
Smart Option - interest only(1)
$1,272,414 18 %$1,166,442 18 %
Smart Option - fixed pay(1)
2,331,055 33 2,121,112 33 
Smart Option - deferred(1)
2,786,821 40 2,584,545 41 
Graduate Loan(2)
623,033 511,193 
Parent Loan(3)
— — 38 — 
Total Private Education Loan originations$7,013,323 100 %$6,383,330 100 %
Percentage of loans with a cosigner90.0 %87.5 %
Average FICO at approval(4)
752 748 



(1) Interest only, fixed pay and deferred describe the payment option while in school or in grace period. See Item 1. “Business - Our Business - Private Education Loans” in the 2023 Form 10-K for a further discussion.
(2) For the quarter ended December 31, 2024, the Graduate Loan originations include $3.8 million of Smart Option Loans where the student was in a graduate status. For the quarter ended December 31, 2023, the Graduate Loan originations include $4.9 million of Smart Option Loans where the student was in a graduate status. For the year ended December 31, 2024, the Graduate Loan originations include $32.2 million of Smart Option Loans where the student was in a graduate status. For the year ended December 31, 2023, the Graduate Loan originations include $29.4 million of Smart Option Loans where the student was in a graduate status.
(3) In December 2021, we discontinued offering our Parent Loan product. Applications for those loans received before the offering termination date were processed, and final disbursements under those loans occurred in February 2023.
(4) Represents the higher credit score of the cosigner or the borrower.


21


Deposits
Interest-bearing deposits are summarized as follows:
 
 20242023
As of December 31,
(dollars in thousands)
Amount
Year-End Weighted
Average Stated Rate(1)
Amount
Year-End Weighted
Average Stated Rate(1)
Money market$9,582,290 4.27 %$10,258,292 4.85 %
Savings944,034 4.02 945,000 4.35 
Certificates of deposit10,540,428 4.20 10,448,365 3.69 
Deposits - interest bearing$21,066,752 $21,651,657 
        (1) Includes the effect of interest rate swaps in effective hedge relationships.

Regulatory Capital
Under regulations issued by the FDIC and other federal banking agencies, banking organizations that adopted CECL during the 2020 calendar year, including Sallie Mae Bank (the “Bank”), could elect to delay for two years, and then phase in over the following three years, the effects on regulatory capital of CECL relative to the incurred loss methodology. The Bank elected to use this option. Therefore, the regulatory capital impact of the Bank’s transition adjustments recorded on January 1, 2020 from the adoption of CECL, and 25 percent of the ongoing impact of CECL on the Bank’s allowance for credit losses, retained earnings, and average total consolidated assets, each as reported for regulatory capital purposes (collectively, the “adjusted transition amounts”), were deferred for the two-year period ended January 1, 2022. On each of January 1, 2022, 2023, and 2024, 25 percent of the adjusted transition amounts was phased in for regulatory capital purposes. On January 1, 2025, the remaining 25 percent of the adjusted transition amounts was phased in for regulatory capital purposes, with the phased-in amounts included in regulatory capital at the beginning of the year. The Bank’s January 1, 2020 CECL transition amounts increased our allowance for credit losses by $1.1 billion, increased the liability representing our off-balance sheet exposure for unfunded commitments by $116 million, and increased our deferred tax asset by $306 million, resulting in a cumulative effect adjustment that reduced retained earnings by $953 million. This transition adjustment was inclusive of qualitative adjustments incorporated into our CECL allowance as necessary, to address any limitations in the models used.
At December 31, 2024, the adjusted transition amounts that were deferred and are being phased in for regulatory capital purposes are as follows:
Adjusted
Transition Amounts
Phase-In Amounts for the Year EndedPhase-In Amounts for the Year EndedPhase-In Amounts for the Year EndedRemaining Adjusted Transition Amounts to be Phased-In
(Dollars in thousands)December 31, 2021December 31, 2022December 31, 2023December 31, 2024December 31, 2024
Retained earnings$836,351 $(209,088)$(209,088)$(209,088)$209,087 
Allowance for credit losses1,038,145 (259,536)(259,536)(259,536)259,537 
Liability for unfunded commitments104,377 (26,094)(26,094)(26,095)26,094 
Deferred tax asset306,171 (76,542)(76,542)(76,543)76,544 

22



The Bank’s required and actual regulatory capital amounts and ratios, including applicable capital conservation buffers, under U.S. Basel III are shown in the following table. The following capital amounts and ratios are based upon the Bank’s average assets and risk-weighted assets, as indicated. The Bank has elected to exclude accumulated other comprehensive income related to both available-for-sale investments and swap valuations from Common Equity Tier 1 Capital. At December 31, 2024 and December 31, 2023, the unrealized loss on available-for-sale investments included in other comprehensive income totaled $83 million and $115 million, net of tax of $27 million and $37 million, respectively. The capital ratios would remain above the U.S. Basel III well capitalized thresholds, including applicable capital conservation buffers, if the unrealized loss became fully recognized into capital.

(Dollars in thousands)Actual
U.S. Basel III
Minimum Requirements Plus Buffer(1)(2)
AmountRatioAmountRatio
As of December 31, 2024(3):
Common Equity Tier 1 Capital (to Risk-Weighted Assets)$2,957,067 11.3 %$1,827,318 >7.0 %
Tier 1 Capital (to Risk-Weighted Assets)$2,957,067 11.3 %$2,218,886 >8.5 %
Total Capital (to Risk-Weighted Assets)$3,294,663 12.6 %$2,740,976 >10.5 %
Tier 1 Capital (to Average Assets)$2,957,067 9.7 %$1,213,505 >4.0 %
As of December 31, 2023(3):
Common Equity Tier 1 Capital (to Risk-Weighted Assets)$3,019,973 12.3 %$1,719,621 >7.0 %
Tier 1 Capital (to Risk-Weighted Assets)$3,019,973 12.3 %$2,088,111 >8.5 %
Total Capital (to Risk-Weighted Assets)$3,334,140 13.6 %$2,579,432 >10.5 %
Tier 1 Capital (to Average Assets)$3,019,973 10.2 %$1,184,213 >4.0 %
             
(1)     Reflects the U.S. Basel III minimum required ratio plus the applicable capital conservation buffer.
(2)    The Bank’s regulatory capital ratios also exceeded all applicable standards for the Bank to qualify as “well capitalized” under the prompt corrective action framework.
(3)    For December 31, 2024 and 2023, the actual amounts and the actual ratios include the respective adjusted transition amounts discussed above that were phased in at the beginning of 2024 and 2023.
23